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F.A.Q

Can I trust aaaagoods.com ?
Yes, You can try from few order to test our quality and service first
You can ask our seller to offer some tracking NO. to prove our business

Where are you based?
aaaagoods.com
office is located at:
Address: No.138 lichen road
City: putian
State:FUJIAN
Country: China
Postal code:351100

Can An Order Be Made Without Using The Website?

Please place orders using our online shop system for products you like.It is also very easy to register with aaaagoods.com and start ordering right away.
Please don't attempt to place orders by email, fax, or phone unless some special occasions.Please discuss with our customer service representative.
You need to register with aaaagoods.com   before placeing orders.
We prefer our customers to order through our website. You can place orders directly for the products you like.

Why I can’t order some items?

we check our website and storage then update the site everyday. If you can't order
some products on our site that means they aren't in stock.

I want to cancel an order placed wrongly

Please tell us which one order need to cancel, we will do for you.

I want to change something after an order placed

Please tell us order ID and how to change by email or message board,we will do for you

I Can't Log In
Please follow the following instructions:
Check your login details. Right Member ID and passwords.
It might be a problem caused by aaaagoods.com  system maintenance - Please wait 30 minutes and try again.
Ensure that cookies from www.aaaagoods.com are accepted in your browser (Internet Explorer or others).
If nothing works please submit a ticket, our customer service will help you solve it out.
TIP: If you're not sure if the problem is with us or you, please test logging in with a different set of computer, or try different browsers.
If you made a mistake when you registered, and you can't access your account, and you've never made any orders, it might be quickest to just use the registration to sign up again for a new account.
If you have forgotten your member ID and password, please send an email to us, we will check out for you.

Discount
What If You Want To Order A Lot More? Can aaaagoods.com Give Me A Good Quotation?
Of course, we can get you better prices for large volume orders.

If you are interested in a quote for a large quantity of items, please submit a test order on our website and offer us below details:
- The products you want
- The exact desired order quantity
-The desired price
- Your desired time frame
- Any special packing instructions, e.g. bulk packing without product boxes
With this information we will get back to you with a quotation.

Can I Get Any Special Discount For My Order?
Yeah,You can contact our online salesman,Depending on the amount of your order,they may offer you some free item.

shipping
1.Is shipping included In the prices?
Yes,the total price include shipping fee

2.Why can't I choose my desired courier?
Due to difference circumstances in different countries at different time, we have to use our discretion in choosing our courier.

3.How do I save on shipping?
Due to the high price of international shipping, we suggest our customers to buy everything they want in one order. That way, the per-item shipping cost could be minimized.

4.How can I trace my order?
Once your order is shipped,we will upload tracking NO. on your order history,and you will receive an email from us, there should be the tracking information for your packages as well as the website in which you could trace your order at.

5.How Long Will It Take To Delivery?
Standard shipping normally takes 4-7days after your payment is received.

6.Can You Ship To MY COUNTRY?
Yeah,no problem,we can ship to your country.
aaaagoods.com  can ship single item samples or large orders to *WORLDWIDE*.

7. how do us pack goods before ship out?
   a .package them in the box, inside another box
   b. package them in that protective wrap outside the box,and send the boxes flat

8. sending process?
   send shoes to ship company-----ship company find a safe way to
   send parcels---china custom ---usa custom---express company your there----your door
currently ships small and medium sized orders by international couriers.

 

About tax
Many countries do not charge import duties on private items, samples, and goods below a certain stated value.
However, you may find that you have to pay taxes when goods you’ve ordered from us arrive in your country.
Obviously you will want this to be as low as possible, but aaaagoods.com can't give you advice or information about tax rates and customs charges in your country.
You must ensure you find out about regulations in your own country before ordering from aaaagoods.com . In most countries the actual origin of the goods (China) is not important: only the declared value of the goods and declared contents is relevant. Let us know if you have any special packing or labeling instructions when placing your order.


Return policy
1.Can Products Be Returned Back For Refund,Repairment And Replacement?
We will try our best to make sure the products shipped to our customers are in good quality.
1.Return and full refund
--Products with quality problem in 7 days(from the date products were received)can be returned and refund.
--Customer need to send the products back to us,When we receive the products,We will give an full refund.

2.Replace
--Products with quality problem in 30 days(from the date products were received)can be returned and replaced.
--Customer need to send the products back to us,When we receive the products,We will replace new ones and ship back to customer.
--We will pay shipping fee for the replaced products we ship to the customer.
3.Repair
--Products with quality problem in 12 monthes(from the date products were received)can be returned and repaired.
--Customer need to send the products back to us,When we receive the products,We will repair and ship back to customer.
--We will pay shipping fee for the repaired products we ship to the customers.
4. return and partial refund.
--Because the international shipping fee is very high and most of pictures on aaaagoods.com are taken by ourself with real products.So we do not give full refund for returns without quality problems. like the picture  not as imagining or just not satisfied”not the same color not the same size
--We will offer some credit on your next order,that means a partial refund

Who is responsible for product loss during transit?
Any way,pls save the receipt paper when you get your parcel,if you able,pls weight up
 the parcel weight,if you find parcel got damage,pls take a pic for it.
 Firstly, if buyer does not pay insurance,and encounters the above mentioned incident,
 our company has rules as following:
 * if goods lost in China, we would take full responsibility and resend the items
 * if goods lost in buyer's country, we would be responsible for buyer's 50% loss,
 that is if the buyers ordered 4 pairs, we would resend 2 pairs for free at next order for instance.
 By the way, if goods were held by the importer’s customs, we would be responsible for
 the loss until 20 days after the day when the goods handed over to the customs
 For following cases, the customers would have to be responsible for the loss by himself:
 a, buyer fills in wrong info on order form, thus causing the parcels failed to be successfully delivered
 b, the customs of the buyer's country ask for tax , but the buyer does not pay in time
 c, buyer doesn’t accept parcel when it arrives at the buyer’s door.
 And thus if parcel was sent back to us, we will resend again under the buyer’s request,
 but the buyer needs to pay for the shipping fee
 Secondly, buyer pays 10% of total payment additionally as shipping insurance but failed to
 receive products, then we would take full responsibility and resend the items

Drop ship
1.What Is The Meaning Of Drop-ship?
Drop-ship is common among the Electronics retailing business. Drop-ship means a reseller instruct their wholesale counterpart, which may be located in a duty free zone, to ship out orders according to the reseller and delivering directly to their customers in a as and when basis. The reseller does not actually take the job of stocking, packaging and shipping.
Wholesale on the other hand means buying products in bulks and get a discount from it, then retailing it one at a time to make a profit. This is the conventional way of retail business.
With the internet kicking in around the world, drop-shipping does make sense after all. Most drop ship services only exist hand in hand with the internet so no one will know that you don’t keep an inventory on-hand. You won't be able to sell products with your conventional store front without products, right?

2.How To Drop-Ship With aaaagoods.com?
aaaagoods.com  allows drop-ship orders for all registered customers.
There are no additional charges.
Just order online the same way as usual, but different shipping addresses.
We do not include aaaagoods.com publicity materials / invoices etc when we send drop ship goods, so it protects your reputation as a seller. They will not know the source of your goods, and they will not know the price you that you paid for it.
If your customer has technical support issues, or wants to return a product, they will have to discuss this with you first because it’s your account with aaaagoods.com
Please note that if there are import taxes to pay, you will have to pay this when you receive the goods from the courier. So if you're drop-shipping, your customers may 'unexpectedly’ have to pay 'extra charges'.
Please note it's your responsibility as the aaaagoods.com buyer / drop-ship vendor to find out information about taxes and inform your customers. Although of course we will do whatever we can to help you minimize the tax burden if you have special packing/ declaration instructions.

3.Fair Use of  aaaagoods.com  website materials
Can I use your pictures or descriptions on my website?
Can I copy your website pages for my reselling or drop-shipping electronics business?
*In general aaaagoodscom  is open about sharing product pictures and descriptions, because we want to help out drop-shippers and eBay sellers in their online listings.
*aaaagoods.com offer one free website for buyers to do their business , pls read "Free website" this item on aaaagoods.com page. 
 If you feel you can give us suggestions to improve the product descriptions (an ongoing task as we are always adding new products which start off with no English description at all!), we are always grateful to hear your feedback!
Likewise, we are grateful if you improve product photographs and are willing to share them with aaaagoods.com and our other members.

4.Warranty / Returns Policy For Drop-Shippers.
I am a drop ship seller - what do I do if my customer has a problem with a aaaagoods.com  product that I sold to him?
All of our products are covered by a 12-month warranty, for refund, replace and repair.
If you are drop-shipping, any product returns (and all the communications) will have to be handled through you, because you are aaaagoods.com  customer. In fact it is probably in your interests for the customer not to know about aaaagoods.com and deal directly with you, for reasons of safeguarding your business.
In practice, it is possible for you to discuss any return issue with us, and provide our return code and address to your customer. Then they can post a faulty item back to us in China and we can ship the replacement directly to them, without you having to handle any products. Obviously this is the most suitable solution when your customers are in different countries.
In terms of customer support and technical support for devices, the responsibility rests with the vendor, i.e. YOU if you are drop-shipping. We will of course provide as much help to you as we can, and with technical questions it may simply be a matter of relaying our information to your customers

 


1.Business Email: aaaagoods@188.com   2.chat with salesman on website 

         sevice monitor Email: 870478695@qq.com

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